Are you experiencing frequent crashes while using Instagram? Don’t worry, you’re not alone. Many users have reported issues with Instagram crashing on their devices. Luckily, there are several troubleshooting steps you can take to fix this problem. In this article, we will explore eight effective fixes that can help you resolve Instagram crashes and get back to enjoying the app without any interruptions.
Clear Cache
One of the simplest and most effective ways to fix Instagram crashes is by clearing the cache. Over time, the cache files stored by the app can become outdated or corrupted, leading to crashes. To clear the cache on your device, follow these steps:
- Open the Settings app on your device.
- Scroll down and tap on “Apps” or “Applications.”
- Find and tap on “Instagram” from the list of installed apps.
- Tap on “Storage” and then select “Clear Cache.”
- Restart your device and open Instagram to check if the crashes have been resolved.
Clearing the cache will remove temporary files and may help resolve any conflicts causing Instagram to crash. If the issue persists, don’t worry, there are more troubleshooting steps to try.
Update the Instagram App / System Update
Outdated versions of Instagram or your device’s operating system can sometimes cause crashes. It’s essential to keep both the Instagram app and your device up to date to ensure compatibility and stability. Follow these steps to update the Instagram app:
- Open the app store on your device (Google Play Store for Android or App Store for iOS).
- Search for “Instagram” and tap on the app when it appears.
- If an update is available, tap on the “Update” button.
- Wait for the update to complete, and then restart your device.
Similarly, keeping your device’s operating system updated can also help resolve compatibility issues. To update your system:
- Open the Settings app on your device.
- Scroll down and tap on “Software Update” or “System Update.”
- If an update is available, follow the on-screen instructions to download and install it.
- After the update is complete, restart your device.
Updating the Instagram app and your device’s operating system can often fix bugs and crashes, ensuring a smoother experience while using Instagram.
Reinstall the Instagram App
If the previous steps didn’t resolve the issue, you might consider reinstalling the Instagram app. Reinstalling the app can help fix any corrupted files or settings that could be causing the crashes. Follow these steps to reinstall the Instagram app:
- On your device, find the Instagram app icon and press and hold it.
- In the menu that appears, select “Uninstall” or “Remove.”
- Confirm the action and wait for the app to be uninstalled.
- Open the app store on your device and search for “Instagram.”
- Tap on the app when it appears and select “Install.”
- Wait for the installation to complete, and then open the app.
Reinstalling the app will give you a fresh start and can often resolve crashes caused by corrupted files or settings. Remember to log in with your account details after reinstalling the app.
Quit the Beta Program
If you have enrolled in the Instagram beta program, it’s worth considering quitting the program. Beta versions of apps are still in the testing phase and may be prone to crashes and other issues. Leaving the beta program and using the stable version of Instagram can help resolve crashes. To quit the beta program:
- Open the app store on your device (Google Play Store for Android or App Store for iOS).
- Search for “Instagram” and tap on the app when it appears.
- Scroll down to the bottom of the app page.
- Look for an option that says “Leave” or “Quit” the beta program.
- Tap on the option and confirm your decision.
After leaving the beta program, make sure to update the Instagram app to the latest stable version available.
Wait it Out
If none of the above steps have resolved the issue, it’s possible that the problem lies with Instagram’s servers. Sometimes, Instagram experiences temporary outages or server issues, which can result in crashes for users. In such cases, the best course of action is to wait it out. Usually, Instagram’s technical team resolves these issues promptly, and the crashes will stop once the servers are back to normal. You can check if Instagram is down by visiting websites like downdetector.com or by checking Instagram’s official social media accounts for any updates on server status.
Instagram Crashes When Uploading Story?
Many users have reported crashes specifically when trying to upload a story on Instagram. If you’re facing this issue, try the following steps to fix it:
- Clear the cache as mentioned earlier in this article.
- Make sure you have a stable internet connection. Instagram crashes can occur if there are network issues during the story upload process.
- Try uploading a different story or format (photo, video, or Boomerang) to check if the issue is specific to a particular type of content.
- If the problem persists, consider uninstalling and reinstalling the Instagram app, following the steps mentioned earlier.
Instagram Crashes When You Open DM?
If Instagram crashes immediately upon opening your direct messages (DMs), there are a few troubleshooting steps you can try:
- Clear the cache and update the app as explained earlier in this article.
- Disable any third-party apps that may have access to your Instagram account. These apps can sometimes interfere with the DM feature and cause crashes.
- If the issue persists, try using Instagram on a different device or through a web browser on your computer. This can help determine if the problem is specific to your device or account.
By following these steps, you should be able to fix Instagram crashes related to uploading stories or opening DMs.
